Legal Information

Legal conditions for access and use

Who we are

The registered offices of IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U. are in in Bilbao, plaza Euskadi, number 5. For more information, please contact us through the Iberdrola group's contact box External link, opens in new window..

IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U. is registered in the Companies' Registry of Vizcaya, in volume 5.946, book 0, sheet 103, , page BI-75391, second inscription, with VAT Registration Code number B-10984862.

To go to the corporate website of IBERDROLA, S.A., please click on the following link External link, opens in new window.. For more information on the structure of the Iberdrola Group, please consult the following link External link, opens in new window. or access the content of the Policy for the Definition and Coordination of the Iberdrola Group and Foundations of Corporate Organisation External link, opens in new window..

Codes of professional conduct

IBERDROLA, S.A. (in advance, IBERDROLA), holding company of Iberdrola Group (owner, directly or indirectly, of IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U.) takes part in Autocontrol (Asociación para la Autorregulación de la Comunicación Comercial) and jointed the Code of Conduct in Publicity and the Ethical Code for e-Commerce and interactive Publicity, which are available in its site External link, opens in new window..

IBERDROLA, its affiliates and all its employees are bound by the internal rules of Corporate Governance and its Code of Ethics, which are available to the users in addition to the relevant information with regard to its fulfillment in the site


IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U. as a license of the domain provides access to the website under the terms of use described as follows:

Access and users

Access to the website attributes the status of USER to whomsoever does so and expresses the full and unreserved acceptance on the part of the USER of each and every one of these TERMS OF USE.

The provision of the service of the portal is free.


IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U. in order to improve the website, reserves the right to modify, increase or temporary discontinue the presentation, configuration, technical specifications, contents and services of the website at any time without notice to USERS.

Likewise, IBERDROLA reserves the right to modify at any time these terms of use and any other specific terms contained in the website.


One of IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U. prime objectives is to ensure that everyone, regardless of disabilities, age or the type of technology used, is able to access our corporate website without problems.

For this purpose, the website has been developed in compliance with the Web Content Accessibility Guidelines X.0 issued by W3C (The World Wide Web Consortium).

For more information on accessibility criteria, please refer to Accessibility section.


IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U. guarantees that all the content and services offered on website respect the principle of the dignity of persons, the principle of non-discrimination for reasons of race, sex, religion, thought, nationality, inability or any other personal or social circumstance, including the principle of the protection of adolescence and childhood.

Adequate use

The USER undertakes to make proper use of the of the content and services of, which may under no circumstances be used for illegal purposes or ones which may be contrary to civil order, the defense of the nation or public health. Any use by the USER of the content and services must respect the principles stated in the above paragraph.

USERS coming to this web site are expressly authorized to view all the information it contains, as well as to make private reproductions of same on their own computer systems, as long as the elements reproduced are intended solely for the USER's personal use; they may not be granted or transferred to third parties.

Intellectual and industrial property

The intellectual and industrial property rights contained in the web pages of, their graphic design and computer codes, including the trade names, brands and distinctive signs, are the property of IBERDROLA, unless where it is stated that they are the property of another.

Any reproduction, distribution, marketing or transformation of their content, which has not been expressly authorized by its owners, constitutes an infringement of the intellectual and industrial property rights protected by law.

Any infringement of the restrictions or prohibitions contained in the foregoing paragraph shall be considered a breach of the intellectual property rights of IBERDROLA and shall incur the legal responsibilities established to this effect, which may be persecuted by IBERDROLA, which shall be entitled to exercise the corresponding administrative, civil or criminal actions.

Exclusion of guarantees and responsibilities

Access to and use of the pages is made under the sole and exclusive responsibility of the USER.

IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U. does not guarantees the accuracy and reliability of the information contained in the pages which are not own-elaborated and whose content belongs to third parties information sources. IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U. shall only be liable for its own services and contents directly elaborated by IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U. and identified as intellectual and industrial property of IBERDROLA.

IBERDROLA neither guarantees nor is liable for any damages of any kind, which are due to the following circumstances:

1. The lack of continuity of the operation of, including the incorrect operation of the web pages.

2. The lack of use, suitability or validity of the services and content provided on External link, opens in new window. with regard to the results and expectations of the USER.

3. The existence of viruses or programs in the USER's computer or due to the presence of a virus in the services provided by third parties through

4. The knowledge by non-authorized third parties to the conditions, characteristics and circumstances of access and use of USERS to website and information and services.

5. Under no circumstance, including indirect, special, consequential, punitive damages, negligence, loss of revenues, lost profits, loss of goodwill, loss of use, loss of profit, loss of data, etc. arising out of or in connection with the access to and/or the use of the website.

Use of cookies

The website use own and third-party cookies to facilitate the browse by his website and obtain major efficiency and customize the services offered to the USERS. For more information about their use, click on IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U.'s Cookie policy.

English translation

The information and documentation available on this web site in English is provided for informational purposes only. In the event of a discrepancy between the content of the English version and the original Spanish version the latter shall prevail.

Jurisdiction and applicable legislation

These Terms of Use shall be governed by the provisions of Spanish legislation.


In the event of any discrepancy or dispute as a result of the interpretation or application of these Terms of Use, IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U. and the USER, expressly renouncing any other code of law which may correspond to them, submit to the jurisdiction of the Courts and Tribunals of the residence of the USER. In the event that the USER is resident outside Spain, IBERDROLA and the USER, expressly renouncing any other code of law which may correspond to them, submit to the jurisdiction of the Courts and Tribunals of the city of Valencia.


The pages provide links to other content which is the property of third parties. The sole object of the links is to provide the USER with the possibility of complementing information through these links. IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U. does not under any circumstances accept any liability for the results which may be occasioned to the USER through accessing these links.

The USER and any other natural or legal person who may foresee to establish any technical device to link their website to website must ask for and obtain prior written authorization from IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U. The link to website neither imply, in any case, the existence of any kind of relationship between IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U. and the owner of the site, nor the acceptance, from IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U. of its content or services.


IBERDROLA ENERGÍA SOSTENIBLE ESPAÑA, S.L.U. (the "Company") is committed to protecting your privacy and guarantees compliance with the legislation on the protection of personal data and, in particular, that your personal information will be processed: in a lawful, loyal and transparent manner; in accordance with specific explicit and legitimate purposes; only if it is adequate, relevant and limited to what is necessary in relation to the processing; accurate and up to date; in such a way as to allow identification of the data subject only for the time necessary for the purposes of processing; guaranteeing their security.

You have the right of access to the personal data being processed, as well as the right to request the rectification of inaccurate data or, where appropriate, to request their erasure when the data are no longer necessary for the purposes for which they were collected, as well as the right to object and restrict the processing and the data portability. If your consent was obtained, you have the right to revoke it at any time.

You may submit their requests to exercise their rights free of charges by contacting to the Data Protection Officer of the Company, through the following channels:

In the event that you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the Spanish Data Protection Agency or equivalent control authority.

Binding Corporate Rules (BCR)

Data transfers are carried out in accordance with applicable data protection laws and our Binding Corporate Rules ("BCR").

The Iberdrola Group's BCRs reflect European legislation on data protection (General Data Protection Regulation). The fact of having the BCRs implies that all the companies in our Group that sign them have to comply with the same internal rules.

You can download a copy of Iberdrola's BCR External link, opens in new window..